frequently asked questions

Immediately. Water spreads fast and can soak into walls, floors, and belongings within minutes. The longer it sits, the more damage and potential for mold growth.

Shut off the water source (if possible), turn off electricity in affected areas, then call us right away. The sooner we start, the less damage you’ll face.

Small spills can often be handled with mops and fans, but significant leaks, flooding, or sewage backup require professional drying equipment and sanitation to prevent mold and structural issues.

Most policies cover sudden, accidental events (like a burst pipe), but not gradual leaks or flooding. We can help you work with your insurance company.

Drying usually takes 3–7 days. Repairs may take a little longer depending on the damage.

Common signs include musty odors, visible spots on walls or ceilings, or allergy-like symptoms.

Yes. Mold can trigger allergies, asthma, and other health issues, especially for kids, seniors, or anyone with breathing problems.

Quick drying is key. Mold can start within 24–48 hours, so call us as soon as possible.